FAQs

If you are a new client of The Room and would like to have a colour service, we require an allergy alert test to be carried out at least 48 hours prior to your treatment. Your allergy test is kept on file for 6 months. If you do not have a service with us within six months from the date your last service was carried out, a new allergy alert test will be required in order for us to proceed with a colour service.

We recognise that occasionally it may be convenient or even necessary to bring your kids with you while you get a service, but at The Room Hair Co. we believe that taking kids along with you to the salon during your appointment raises safety concerns. We use hot tools, chemicals, sharp scissors, and other dangerous equipment in the salon, and there is neither a special play area nor a staff member on duty to watch over kids while you get your service. We strive to create a peaceful atmosphere for all our guests who come in after a long day, and we also care about the safety of your little ones. As a business we do not allow children at the salon, if you have any questions or concerns, please ask! We appreciate your understanding, thank you!

We would always advise you not to wear expensive clothing or your best during a color service. We do take great care to safe guard your clothes, to ensure no Color gets on your clothes. However accidents can happen. WE WILL NOT REIMBURSE YOU for inappropriate choice of clothing. EXAMPLES ARE: DESIGNER CLOTHES THAT ARE EXPENSIVE. HOODIES COLLARS WHITE CLOTHING HIGH NECKS Wearing collared shirts, polo necks and hooded sweatshirts to your appointment is a bad idea. “They alter the natural fall of the hair”. Even accessories like earrings and necklaces can catch on combs. Remember to remove jewelry and wear simple, close-fitting tops to the appointment. We have T-Shirts available If you are worried about your clothing choice we have spare T-Shirts available to change into. Please remember we do not reimburse for damaged clothing. It is a hair salon, and accidents happen. Thank you- The Room Hair Co.

A 50 euro booking fee is required, which will be deducted from your appointment on the day, to reserve a time. Please be aware that we have a 48-hour cancellation policy. While all booking payments are non-refundable, they are completely transferrable or redeemable once you are within the cancellation policy’s window. The goal of this strategy is to aid our small businesses. Please double-check our opening hours since we do not accept cancellations during salon closures. In this situation, phone the salon and speak to a staff member. We acknowledge that unforeseen occurrences can occur, but this is our cancellation procedure.

If you are not happy with your results please call the salon directly. Our team will be happy to make small tweaks and adjustments within 2 weeks of your previous hair appointment. This courtesy is not be confused with changing your mind or trying to work the system for free services. If your request is reasonable, we will do all that we can to fix any error in quality.

COOKIE POLICY Last updated September 27, 2020 This Cookie Policy explains how we use cookies and similar technologies to recognise you when you visit our websites at https://www.theroomd4.ie, (“Websites”). It explains what these technologies are and why we use them, as well as your rights to control our use of them. In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information. What are cookies? Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website ownerin this case, theroomd4.ie are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies? We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below. The specific types of first and third party cookies served through our Websites and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
How can I control cookies? You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services. The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information. In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com. The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below (please note that the specific cookies served may vary depending on the specific Online Properties you visit):
Do you serve targeted advertising? Third parties may serve cookies on your computer or mobile device to serve advertising through our Websites. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. This can be accomplished by them using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details or other details that directly identify you unless you choose to provide these.
How often will you update this Cookie Policy? We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the top of this Cookie Policy indicates when it was last updated.

Last updated 27 September 2020. Thank you for choosing to be part of our community at theroomd4.ie. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info[at]theroomd4.ie. When you visit our and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our and our services. This privacy policy applies to all information collected through our and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Sites”). Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us. 1. WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us In Short: We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information. We collect personal information that you voluntarily provide to us when registering at the expressing an interest in obtaining information about us or our products and services, when participating in activities on the (such as posting messages in our online forums or entering competitions, contests or giveaways) or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the , the choices you make and the products and features you use. The personal information we collect may include the following: Name and Contact Data. We collect your first and last name, email address, phone number, and other similar contact data. Information automatically collected In Short: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our . We automatically collect certain information when you visit, use or navigate the . This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our and other technical information. This information is primarily needed to maintain the security and operation of our , and for our internal analytics and reporting purposes.Like many businesses, we also collect information through cookies and similar technologies. 2. WILL YOUR INFORMATION BE SHARED WITH ANYONE? In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. 3. HOW DO WE KEEP YOUR INFORMATION SAFE? In Short: We aim to protect your personal information through a system of organisational and technical security measures. We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our is at your own risk. You should only access the services within a secure environment.